Forrester also predicts that private cloud will gain traction.

About 75% of technology decision-makers are expected to face moderate to high levels of technical debt due to the rapid development and implementation of artificial intelligence (AI) solutions by 2026, according to a Forrester report. 

In 2025, the adoption of AI for IT operations (AIOps) will triple as tech leaders increasingly rely on AIOps to provide data-driven insights that enhance decision-making, automatically resolve incidents, and improve business outcomes. 

Whilst AIOps is seen as the future, Forrester warns that organisations will need to invest in building the right company culture, data systems, architecture, and security practices to maximise AI’s potential for business growth.

Enterprises focused on getting returns from their AI investments might scale back their AI initiatives too early after realising that the payoff may take longer than anticipated, which could pose a long-term disadvantage.

The report additionally foresees the European Union imposing fines on a generative AI (gen AI) provider under the EU AI Act by 2025. The law will apply to entities operating in the EU as well as those supplying AI systems or general-purpose AI models to the region, regardless of where they are headquartered.

Forrester further predicted that the European Union will fine a gen AI provider under the EU AI Act in 2025. The act applies to entities operating in the EU as well as those that supply AI systems or general-purpose AI models to the EU, regardless of headquarter location.